SimplyGoalDone.com Terms of Service
Last updated: March 12, 2020
TERMS OF SERVICE
Please read these Terms of Service (“Terms”, “Terms of Service”) carefully before using the Services offered on this website, SimplyGoalDone.com (the “Service”) operated by Shanora, LLC (“us”, “we”, or “our”).
We require you to read and agree to these terms prior to using any SimplyGoalDone.com services. You may only purchase our Services after reading and accepting these terms.
ACCEPTANCE OF TERMS
Shanora, LLC. owns and operations the web pages and services available at SimplyGoalDone.com (“Site”).
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By accessing the Site or using any services available on the Site you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
We reserve the right, at our sole discretion, to modify or replace the terms at any time. For material revisions, we notify you by posting an announcement on the site or emailing you. We determine, at our sold discretion, what constitutes a material change. The responsibility for reviewing and becoming familiar with any such modifications, however, falls on you.
Using any service or viewing any content following notification of a material change to the terms shall constitute your acceptance of the Terms as modified.
DESCRIPTION OF SERVICE
The Site is an online service provider. The Site offers assistance with goal creating, setting, and achieving, to individuals and businesses. Additionally, Services include, but are not limited to, any service and/or content SimplyGoalDone.com makes available to or performs for you. It also includes the offering of any materials displayed, transmitted, or performed on the Site or through the Services.
USE OF SERVICE
Services are available only to legal entities and to individuals who are at least 18 years old, or have the approval of a parent / guardian.
The term “you” or “your” as used herein shall at all times include the individual or legal entity which has purchased any SimplyGoalDone.com Services. This includes but is not limited to any and all persons and/or legal entities with which it is affiliated and/or associated, and their respective directors, officers, employees, agents, representatives, independent and dependent contractors, licensees, successors and assigns.
SERVICE REQUESTS & REASONABLE USE
You must make requests for Service through the appropriate channels. This ensures we receive request and respond in a reasonable amount of time. To request service please visit our scheduling page. Requests are subject to approval by SimplyGoalDone.com management or its assigned agents. Additionally, requests should fall within the scope of services as outlined on the Site.
Please reference the available services listed on our site before making requests. We may reject requests for services outside our scope of services. If you are unsure whether a request falls within the scope of allowable services, you may submit a request and we will either accept or reject it based on managerial approval.
We limit Services to the available services listed on the Site or on our scheduling page.
CANCELLATION AND RESCHEDULING CHARGES
Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time. As a result, our other clients miss the opportunity to receive services. Since we reserve the Services for you personally, a cancellation charge applies in the following circumstances:
- When canceling or rescheduling an appointment with less than 24 hours notice given, we charge 50% of the session price.
- We charge 100% of the session for missed appointments.
- If a client is late for their appointment, they will be charged for the entire scheduled appointment. The appointment will not extend beyond the originally scheduled time.
You make payments for services in advance through SquareUp. Through SquareUp, you can purchase one or more of the available packages. We cancel all future appointments in the event that services exhaust or exceed the balance in your account, until paid in full. We reserve the right to stop any and all work until you make additional payments so that your account reflects a positive balance. Additionally, you agree that you will pay for the Services.
You also agree that we may charge your payment method for any services purchased. We will also charge for any additional amounts (including any taxes and late fees, as applicable) accrued by or in connection with the Service. YOU ARE RESPONSIBLE FOR THE TIMELY PAYMENT OF ALL FEES AND FOR PROVIDING US WITH A VALID PAYMENT METHOD FOR PAYMENT OF ALL FEES.
Your total price includes the price of the product, but expressly excludes any applicable taxes. The service tax is based on the bill-to address and the applicable tax rate in effect at the time you use the Services. We will charge tax only in such jurisdictions where the Services are taxable.
Prices for the Services may change at any time at our sole discretion. Additionally, the Services do not provide price protection or refunds in the event of a price decrease or promotional offer / coupon.
We bill coaching services by the Session. Session lengths are currently 50 minutes. Additionally, not all plans include phone call and email support, please choose your plan accordingly. We reserve the right to discount rates at our discretion.
EXPIRATION OF TIME
Purchased packages and sessions expire 3 months from purchase or 3 months from the most recently held appointment, whichever occurs last.
GUARANTEE / REFUND POLICY
Coaching Packages and Sessions
We offer a 15 day money-back guarantee for any unused sessions, from date of purchase. We do not honor any refund requests made outside of this time. All refunds get credited to the original payment source, minus a $25 service charge. Credits will post within 30 days of the refund request.
We may terminate or suspend any and all Services immediately, without prior notice or liability, for any reason whatsoever, or for no reason, including without limitation if you breach the Terms. Upon termination of our Services, your right to use the Services immediately ceases. All provisions of the Terms which by their nature should survive termination shall survive termination. This includes, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
LINKS AND THIRD-PARTY MATERIALS
We may provide links to third-party websites as a convenience to you. You agree that we are not responsible for examining or evaluating the content or accuracy. We do not warrant and have no liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.
RELEASE AND INDEMNITY
You hereby expressly and irrevocably release and forever discharge SimplyGoalDone.com, its affiliated and associated companies, and their respective directors, officers, employees, agents, representatives, independent and dependent contractors, licensees, successors and assigns of and from any and all actions, causes of action, suits, proceedings, liability, debts, judgments, claims and demands whatsoever in law or equity which you ever had, now have, or hereafter can, shall or may have, for or by reason of, or arising directly or indirectly out of your use of the Site and the Services.
You hereby agree to indemnify and hold harmless SimplyGoalDone.com, its affiliated and associated companies, and their respective directors, officers, employees, agents, representatives, independent and dependent contractors, licensees, successors and assigns from and against all claims, losses, expenses, damages and costs (including, but not limited to, direct, incidental, consequential, punitive, exemplary and indirect damages), and reasonable attorneys’ fees, relating to, resulting from or arising out of, in whole or in part:
- (i) any breach of these Terms, whether or not deemed to be material or immaterial;
- (ii) the use of or reliance upon the Services, by you or any person acting on your behalf; or
- (iii) any material or immaterial violation of any rights, title or interests of any third party.
LIMITATION OF LIABILITY
In no event shall SimplyGoalDone.com be liable to You under any legal or equitable theory. This includes but is not limited to contract, tort, strict liability, negligence, common law or with respect to the site, the service or any content (i) for any lost profits, loss of use, or actual, special, indirect, incidental, punitive, or consequential damages of any kind whatsoever. You understand that your sole remedy for any damages you allege have been sustained as a result of the Services is to cancel your subscription.
SIMPLYGOALDONE.COM, AND THEIR LICENSEES, AFFILIATES, AND LICENSORS MAKE NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE SERVICES. THIS INCLUDES, WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. YOUR SOLE REMEDY, AND OUR SOLE LIABILITY, SHALL BE YOUR ABILITY TO TERMINATE THE SERVICE EFFECTIVE UPON RECEIPT BY SIMPLYGOALDONE.COM OF YOUR WRITTEN NOTICE OF TERMINATION, TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW.
The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder. We shall not be liable for any failure to perform our obligations hereunder where such failure results from any cause beyond our reasonable control. This includes, without limitation, mechanical, electronic or communications failure or degradation. If any provision of the Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the Terms shall otherwise remain in full force and effect and enforceable.
We may transfer, assign or delegate the Terms and its rights and obligations without your consent. The Terms shall be governed by and construed in accordance with the laws of The United States of America, as if made within Colorado between two residents thereof. The parties submit to the exclusive jurisdiction of Colorado courts. Both parties agree that the Terms is the complete and exclusive statement of the mutual understanding of the parties. The Terms supersedes and cancels all previous written and oral agreements, communications and other understandings relating to the subject matter of the Terms.
If you have any questions about these Terms, please contact us.